Privacy Policy
Effective Date: February 15, 2026
This Privacy Policy explains how Thumbnail AI ("Thumbnail AI", "we", "us", or "our") collects, uses, stores, discloses, and protects information when you use our website, applications, APIs, and related services (collectively, the "Service"). By using the Service, you agree to this Privacy Policy.
1. Information We Collect
1.1 Account and Profile Data
We collect information you provide when creating or managing an account, including name, email address, login details, and subscription status.
1.2 Payment and Billing Data
Payments are processed by third-party payment processors (such as Stripe). We receive limited billing metadata (for example, payment status, subscription state, and invoice identifiers), but we do not store full card numbers.
1.3 Content and Inputs
We collect content you submit or generate through the Service, including images, prompts, analysis inputs, generated thumbnails, and related metadata.
1.4 Technical and Usage Data
We automatically collect data such as IP address, device and browser information, session events, access times, referring pages, feature usage, and error logs.
1.5 Support Communications
If you contact us, we collect the contents of your message and related account information needed to respond.
2. How We Use Information
We use information to operate, maintain, secure, and improve the Service, including to:
- Provide thumbnail analysis and image generation features.
- Process subscriptions, enforce plan limits, and prevent fraud or abuse.
- Troubleshoot issues and monitor performance.
- Communicate service notices, billing events, and policy updates.
- Comply with legal obligations and enforce our Terms of Service.
3. AI Output Reliability and Service Limitations
Thumbnail AI uses probabilistic and automated systems. Results are not guaranteed to be accurate, complete, or suitable for any purpose. Analysis failures, generation failures, interruptions, and inconsistent outputs can occur at any time.
You are solely responsible for reviewing and validating all outputs before using, publishing, or relying on them.
4. Third-Party Services and Processing
Thumbnail AI relies on third parties to provide parts of the Service (for example, hosting, payments, analytics, AI inference, storage, monitoring, and communications). We may share relevant data with those providers as needed to operate the Service.
- Third parties process data under their own terms and privacy policies.
- We are not responsible for third-party systems, downtime, breaches, or independent processing decisions.
- Your use of third-party-connected functionality is at your own risk.
5. Legal Bases for Processing
Where required by law, we process data based on one or more of the following: contract performance, legitimate interests, legal obligations, and consent.
6. Data Sharing
We do not sell your personal information for money. We may disclose information:
- To service providers and subprocessors that help us run the Service.
- During mergers, acquisitions, financing, reorganization, or asset sales.
- To comply with legal process, law enforcement requests, or regulatory requirements.
- To protect rights, safety, security, and to investigate fraud or abuse.
- With your direction or consent.
7. Data Retention
We retain data for as long as necessary for business, security, contractual, and legal purposes. Retention periods vary by data type and use case.
- Account and billing records: retained while required for operations, accounting, and legal compliance.
- Content and generated outputs: retained based on product needs, storage limits, and account state.
- Logs and diagnostics: retained for security and operational integrity.
We may delete, aggregate, or anonymize data at our discretion, subject to legal requirements.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to authenticate sessions, remember preferences, measure usage, and improve functionality. If you disable cookies, some features may not work properly.
9. Security
We implement commercially reasonable technical and organizational measures to protect data. No system is perfectly secure. We do not guarantee absolute security and disclaim liability for unauthorized access, loss, or alteration beyond what law requires.
10. International Transfers
Your information may be processed in countries other than your own, where privacy laws may differ. By using the Service, you consent to such transfers where legally permitted.
11. Your Rights
Depending on your location, you may have rights to access, correct, delete, port, or restrict certain personal data, and to object to certain processing. We may verify your identity and apply lawful exceptions before acting on a request.
12. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from them.
13. Changes to This Policy
We may update this Privacy Policy at any time. Changes are effective when posted, unless otherwise stated. Continued use of the Service after changes means you accept the updated policy.
14. Contact
For privacy questions or requests, contact: